You’re losing money every time your tech stack forces your office manager to double-enter data. That’s the hard truth about running a pest control operation on outdated software.
If you’re here, you’ve likely outgrown your current setup and need something that handles routing, billing, and marketing without crashing every Tuesday morning.
In our best pest control software comparison, we’re looking at the ones worth your time: FieldRoutes, PestPac, and a few others worth your time.
Why Your CRM Choice Determines Your Profit Margin
Your CRM is often viewed as a digital filing cabinet, but it’s more than that. It’s the engine that drives your routing efficiency and customer retention. When you pick the right one, you stop leaking revenue through scheduling gaps and missed follow-ups.
Most owners get stuck because they focus purely on price. While budget matters, you need to look at the cost of implementation and the cost of not having features like automated review requests. If your current system can’t automatically text a customer when a tech is en route, you’re already behind.
Best Pest Control Software Comparison
Without further ado, here’s our best pest control software comparison to help you make the right call for your business:
1. FieldRoutes
FieldRoutes (formerly PestRoutes) has made a massive dent in the market, and for good reason. It’s built for growth-minded companies that want aggressive marketing integrations.
The Good:
The user interface is clean. Your technicians won’t need a week-long seminar to figure out how to close a ticket. But the real strength lies in the automation. You can set up triggers that automatically send emails or texts based on customer behavior. If a customer cancels, FieldRoutes can instantly drop them into a win-back campaign.
The Bad:
It’s not the cheapest option. Also, some users find the reporting features rigid. If you want highly customized reports that slice data in weird ways, you might find yourself exporting to Excel more often than you’d like.
Overall, it’s best for companies scaling rapidly that need their software to drive sales, not just manage schedules.
2. PestPac: The Industry Veteran
PestPac by WorkWave is the 800-pound gorilla in the room: iIt’s been around forever and has a feature for literally everything.
The Good:
If you need to handle complex commercial accounts with multiple locations and specific billing requirements, PestPac is hard to beat, since it handles complexity well. The routing algorithms are robust, capable of saving serious fuel costs if you have a large fleet.
The Bad:
The learning curve here is steep. It’s a beast of a system, and the interface feels dated compared to newer competitors. You might spend a significant amount of time training new staff on how to use it without messing up the books.
It’s best for operations with heavy commercial portfolios that need granular control over complex billing.
3. Jobber: The User-Friendly Contender
Jobber isn’t pest-specific, but plenty of smaller pest control outfits use it because… it just works.
The Good:
It’s incredibly intuitive. The client hub allows customers to approve quotes and pay invoices online effortlessly, meaning it makes you look professional without a massive enterprise price tag.
The Bad:
Because it’s not a pest control-specific tool, it lacks specific pest control features like chemical tracking and WDI reporting out of the box. You’ll have to use workarounds or custom fields to track EPA registration numbers and usage logs.
For this reason, it’s best for smaller residential companies that value ease of use over industry-specific compliance features.
4. GorillaDesk: The Lean Specialist
GorillaDesk is the scrappy favorite for owner-operators and mid-sized teams.
The Good:
GorillaDesk is built specifically for this industry, so the chemical tracking is native and simple. The mobile app is fast, which your techs will appreciate when they’re in a crawlspace trying to close a job.
The Bad:
It doesn’t have the deep marketing automation of FieldRoutes or the massive enterprise capabilities of PestPac. In other words, it hits a ceiling once you get to a certain size.
Choose GorillaDesk if you’re a growing company that wants industry-specific features without the enterprise bloat.
5. Briostack: The All-in-One
Briostack tries to do everything, from routing to sales to marketing. As such, there are pros and cons.
The Good:
The “sales routes” feature is unique, helping you visualize where your sales team is knocking compared to where your trucks are driving. It helps you build density rather than just acquiring customers randomly.
The Bad:
Like many all-in-one solutions, it can be a master of none. The interface can feel cluttered, and support response times vary.
This one’s a decent pick for companies focused on door-to-door sales strategies that need tight integration between sales and service.
Feature Matrix: FieldRoutes vs. PestPac vs. The Rest
Here’s exactly how they stack up so you can compare apples to apples:
| Best Pest Control Software Comparison Chart | |||||
| Feature | FieldRoutes | PestPac | Jobber | GorillaDesk | Briostack |
| Best For | High Growth & Marketing | Commercial & Enterprise | Small Residential | Mid-Sized Pest Pros | Sales-Heavy Teams |
| Routing | Advanced Optimization | Enterprise Grade | Basic | Good | Solid |
| Chemical Tracking | Native / Strong | Native / Strong | Weak (Workaround) | Native / Strong | Native / Strong |
| Marketing Auto | Excellent | Good (via modules) | Basic | Basic | Good |
| Learning Curve | Moderate | Steep | Easy | Easy | Moderate |
| Pricing Model | Per User / Tiered | Quote Based | Transparent Monthly | Per Route | Quote Based |
Making the Switch Without the Headache
Switching software sucks: there’s no way around it. You have to migrate data, retrain staff, and deal with the inevitable “how do I do this again?” questions for three weeks.
To minimize the pain, clean your data before you move. Delete old leads that haven’t bought in five years. Standardize your service codes. If you move garbage data into a new system, you just get a shiny new system full of garbage.
Pick the software that solves your biggest bottleneck. If your bottleneck is sales, go FieldRoutes. If it’s complex commercial billing, go PestPac. If it’s just getting organized, look at GorillaDesk.
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